306 Reviews Found
Business Response
Hello Michael, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I called and told the service department that I forgot to get my truck inspected and I was out of date. They gave me a date and time for the day and a half later. They were great
Nicholas T.
GIBSONIA
Business Response
Hello Nicholas, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I called for an oil change and was taken in right away. The service department is always eager to help and extremely friendly. North Star of Zelienople has won my business.
Jeff M.
ELLWOOD CITY
Business Response
Hello, we are glad we could help! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
I have purchased several vehicles from this dealership over the years and have always been pleased with the level of customer I receive at this location. I got my car serviced for its Annual Inspection during this visit and was in and out in under an hour which was great. The service tech, Jake, who set up my appointment was very pleasant to speak to over the phone as well as to speak to in person at the dealership. He got me an appointment that worked for my schedule.
Glennis N.
CRANBERRY TWP
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Dealership was quick and thorough in providing my service.
Jason G.
CRANBERRY TWP
Business Response
We're glad everything was completed quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, INC.!
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Confirmed Sales Customer
It was a very simple and straight forward buying experience which is all I could ask for.
Eric H.
ZELIENOPLE
Business Response
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The team at North Star Buick worked with us to meet/exceed our needs to get our Regal back on the road.
Sandra H.
MARS
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Jessica was amazing. I was in town from Nashville Tn. for my son’s wedding and my thermostat went out. Which made the stress that I already had increase. But with Jessica’s impeccable customer service and true sense of urgency she put my stress at ease. She checked to make sure it was the thermostat and it was. You guys had the part and I agreed to have it replaced. I literally was there at the most an hour in a half. You just don’t get this kind of service anymore. I’m am so appreciative of what Jessica was able to get done . Also I let many people at the wedding know about you guys as well . Thank you so much
Tracy G.
LAVERGNE
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope you have a great day!
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Confirmed Service Customer
Keith and his service team were great to work with. I appreciate their attitudes and professionalism. Joe Muller
Joseph M.
SEWICKLEY
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Star Buick GMC, INC. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, your satisfaction is our top priority. Until the next time we meet!
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Confirmed Service Customer
My scheduled appointment was to have the oil changed in my truck. Service Advisor Jake noticed that my Inspection was past due. He notified me of this and was able to add the Inspection work to my visit. Also I mentioned to him that one of my heating and cooling buttons in the dash could not be seen as light was burnt out. He was able to find a replacement unit, contact the warranty people, and get this unit replaced today. My thanks to Jake for going above and beyond for my service visit today. Also my thanks to the service technician(s) for finishing all this work today. I appreciate it.
Mark H.
MOON TOWNSHIP
Business Response
Hi, we are so happy to read such a great review about North Star Buick GMC, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!
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Confirmed Service Customer
always happy with north star. have gone to them for about 20years.
Helen B.
EVANS CITY
Business Response
Thank you for choosing North Star Buick GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Service Attendant was personable, knowledgeable and credible.
Anthony C.
SEVEN FIELDS
Business Response
Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Very helpful, fast process. Dan was very personable and easy to talk to. He was knowledgeable
Steve L.
PITTSBURGH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
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Confirmed Service Customer
Was able to get my vehicle repaired with one day notice and completed
Thomas T.
HARMONY
Business Response
Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Star Buick GMC, INC. Thank you again for leaving us this response!
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Confirmed Service Customer
I’m always treated as a valued customer when I’m having service performed on any of my vehicles.
Bruce W.
PITTSBURGH
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Happy with the service. My only issue was the TV in the waiting room was on Fox News which makes me sick in my stomach. A business should never have any political type station on the TV.
Donna B.
BUTLER
Business Response
Hi there, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!